Deliveries:

Each delivery is arranged for a time and day when it is convenient to you, this includes Saturdays and Sundays where possible...
We are proud of our prompt time keeping and in the rare event we are unable to deliver at the date/time arranged, we will endeavour to contact you.

A delivery charge may apply depending on load size and distance travelled. We do not make money on delivery, any extra charges are to cover fuel costs and time. If there is a delivery charge, it will always be discussed prior to delivery to ensure there are no hidden costs.

Quality standards:

01.

Is it seasoned wood you use?

Our wood is well seasoned and therefore dry and 'ready to burn'.

02.

Is the wood ethically sourced?

All our wood comes from sustainably managed woodland.

03.

Can you meet my requirements?

We will always try to meet our customers requirements regarding delivery time, log length, load size - please ring to discuss - 01937 830700.

How to tell seasoned wood.

Bark comes away easily and cracks can be seen in the ends.  This is important as the calorific value of 'green' unseasoned wood is very low compared to seasoned wood.

The moisture content of seasoned wood should be between 18-25%.  Unseasoned 'green' firewood can be 50%-60% or more.

'Seasoned' wood can provide up to double the heat energy output in the firewood as opposed to unseasoned 'green' wood.

It's better to buy wood by volume rather than by weight or you could be buying wet wood.